PRIVACY POLICY

WE RESPECT YOUR PRIVACY!

We appreciate your business and would like to thank you for visiting our store. We respect your concern about privacy and work every day to protect your personal information. If you would like to read more in detail, please read this Privacy Policy we have in place. This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. By visiting the website directly or through another website, you accept the practices described in this Policy.

DATA COLLECTION

We collect personal information such as your contact information which includes name, e-mail addresses, and billing or shipping information (credit card number, visa card Number shipping address, etc.). We take responsibility for all the personal data that you provide us with, when you subscribe to our newsletter or when you create a personal profile. We use the information that we collect to fulfill our commitments to you and to provide you with the service that you expect. This includes sending you information and offers for marketing purposes. In order to provide you with relevant offers and information, we may analyze your personal data. We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this, your personal data is deleted.

WHAT INFORMATION DO WE SHARE WITH THIRD PARTY?

We may share your data information with Third Party or affiliates of az-series.com who perform services on our behalf or process authorized transactions. The data information we share with these companies to perform services on our behalf is protected via contractual agreements and cannot be shared.

ACCOUNT PROTECTION

While creating an account on our website, you will be required to provide a personal password. You will be required to use your chosen password for all future access to your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Ethnic reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. You are also responsible for protecting your credentials and your devices safe. We are not responsible for any misuse or cyber attacks on your device/s.

YOUR RIGHTS

You have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any incorrect, incomplete, or irrelevant information in your data. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.

ERRORS

We try our best to provide accurate information on our website. However, there may be times when some information on the website is inaccurate, out-of-date, or incomplete. We apologize for such errors; but if we receive orders for products for which the listed cost is erroneously lower than the actual price, we will not be able to process such orders as it will not be feasible for us to sell those items below our cost or take a loss on freight charges.

COOKIES

The acceptance of cookies is not a requirement for visiting the website. However, we would like to point out that the use of the “basket” functionality on the website and ordering is only possible with the activation of cookies. A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Kafalgedi.com uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information to third parties. There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details. We use session cookies when you use the product filtration function and to check if you are logged in. You can easily erase cookies from your computer or mobile device using your browser.

GENERAL

We may amend this Privacy Policy at any time by posting the amended terms on this website. Our business changes constantly and we will continue to implement new technologies to improve the services and features we provide. As a consequence, the terms in this Privacy Policy may also change.

TERMS AND CONDITION

TERMS OF USE

Thank you for visiting our website (this “site”, Kafalgedi.com, Kafalgedi, we, us, and our all of this refers to us – Kafalgedi.com). These Legal Conditions govern the use of and access to this Kafalgedi.com website. Your use of this site is governed by the following terms of Use (“Terms”). If you do not agree with all of these Terms, please exit this site. By using this site, you agree to comply with and to be bound by these Terms, including the privacy policy and online purchase, and the information that you provide to us. Kafalgedi reserves the right to change these Terms at its sole discretion without specific notice to you. By using this site after any such change, you agree to comply with and be bound by the Terms as changed.

SUBMISSIONS

You agree that any and all suggestions, designs, concepts, photographs, testimonials, and other items or materials (except for your personal information) disclosed or submitted to Kafalgedi through this site or by other means (“Submissions”) are neither confidential nor proprietary to you. All submissions become Kafalgedi’s property upon submission to Kafalgedi. By making a Submission to Kafalgedi, you assign to Kafalgedi all rights, title, and interests, including copyrights, in the Submission. Kafalgedi has no obligation

(1) to keep any submission confidential;

(2) to pay you or anyone any compensation for any Submission or for using a Submission; or

(3) to respond to or acknowledge any Submission. You represent and warrant that no Submission you make will violate any right of any third party, including, but not limited to, copyright, trademark, patent, trade secret, privacy or other personal or proprietary rights. By making a Submission, you agree that Kafalgedi has the right (but not the obligation) to copy, publish, distribute or use such Submission for any purpose, including, but not limited to, advertising, promotional, product development or other commercial purposes, without compensation to you or to any other person. You are and shall remain solely responsible for the content of any Submission you make.

DISCLAIMER

The material in this site may contain inaccuracies or typographical errors. Kafalgedi is not liable or responsible for any inaccuracies or errors, or for any loss or damage caused by or arising from any user’s reliance on information obtained from or through this site. It is your responsibility to evaluate the information and other content available through this site. This site and the information and materials contained in this site are subject to change at any time, and from time to time, without prior or subsequent notice.

PRODUCTS

The Kafalgedi products depicted on this site are representative of the Kafalgedi collection. Not all Kafalgedi products are shown on this site. Not all products shown on this site are available at all of our websites/stores or at the same price. The prices, sizes, style, designs, and colors of the Kafalgedi products shown in this site may be changed without notice.

NO WARRANTIES

This site and the contents hereof are provided on an “as-is” and “as-available” basis. Kafalgedi makes no representations or warranties of any kind, express or implied, including, but not limited to, warranties of title or freedom from malicious programs (such as viruses, worms or trojans or any cyber related attacks) or implied warranties of merchant-ability or fitness for a particular purpose, with respect to this site or its contents and expressly disclaims any representations and warranties. Kafalgedi does not represent or warrant that the information contained in this site is accurate, complete or up-to-date, that this site is free of defects or that any defects will be remedied. You agree, by using this site, that your use of this site is at your sole risk, that you assume full responsibility for all loss of use, loss of data and costs associated with all necessary servicing or repairs of any equipment and/or software that you use in connection with this site, and that Kafalgedi shall not be responsible or liable for any damages of any kind whatsoever arising out of, caused by or related to your use of this site unless otherwise required by applicable law.

LIMITATIONS AND LIABILITIES

Kafalgedi shall have no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these legal conditions if the same is wholly or partly caused by circumstances beyond our reasonable control.

COPYRIGHT, TRADEMARK, AND INTELLECTUAL PROPERTY PROTECTION

This site as a whole, and all material on this site, is protected by copyright, trademarks, and/or other intellectual property rights. These materials are owned by us or our affiliated third parties or our subsidiaries [az-series.com], or used with permission of their owners. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks, trade dress and other materials contained in this site, as well as the software used in the design and development of this site.

All rights are reserved, worldwide. The name and mark Kafalgedi.com, the Kafalgedi logos, and all other Kafalgedi-related marks depicted in this site, whether registered or unregistered, are trademarks or service marks of Kafalgedi.com in the United States and around the world. The materials contained in this site are displayed for informational and promotional purposes only. This site is solely for private, personal, and non-commercial use. You may download or copy materials in this Site solely for your personal or non-commercial use. You do not obtain any right, title, or interest in any material or software as a result of any such downloading or copying. You may not reproduce (except for your personal, non-commercial use), publish, transmit, distribute, display, remove, delete, add to, otherwise modify, create derivative works from, sell or participate in any sale of, this site, any of the materials in this site, or any related software. Any other use of materials on this site, including, but not limited to, reproduction for purposes other than your personal non-commercial use, modification, or any sort of criminal intent including illegal cyberattacks or tempering of data for the intention of harm, distribution or republication, without the prior express written permission of Kafalgedi, is strictly prohibited and violators will be prosecuted.

LINKS

This site may contain links to other websites. Kafalgedi is not responsible for the availability of, or any content or material contained in or obtained through, any such sites. Kafalgedi does not, by linking to another site, or by making reference to any third-party information, products or services, endorse those sites or materials or make any recommendation as to such sites’ safety or fitness for a particular use. Any questions or comments relating to any other site should be addressed to the operators of those sites. No linking to this website is permitted without Kafalgedi’s prior written permission.

DISPUTES

Any dispute relating in any way to these Terms of Use, your visit to the Site, or to any purchase, return, or other transaction with the Site shall be submitted to confidential arbitration in Pittsburgh, PA. Any claim or cause of action you may have with respect to Kafalgedi or the site must be commenced within one (1) year after the claim or cause of action arose. However, if you have in any manner violated or threatened to violate any Kafalgedi’s intellectual property right, Kafalgedi may seek injunctive or other appropriate relief in any state or federal court in Pittsburgh, Pennsylvania. You consent to the exclusive jurisdiction and venue of Pittsburgh, PA. Any arbitration under this agreement and these Terms of Use shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.

AGREEMENT AND ADMISSIBILITY

The Terms of Use and any policies or operating rules posted on this Site constitute the entire agreement and understanding between you and Kafalgedi with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to use of the Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Kafalgedi and its affiliates and its owners, creators, producers, officers, directors, attorneys, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against any and all losses, liabilities, expenses, damages, and costs, including reasonable attorneys’ fees and court costs, arising or resulting from your use of the Site and any violation of these Terms of Use. If you cause a technical disruption of the Site or the systems transmitting the Site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys’ fees and court costs, arising or resulting from that disruption. Kafalgedi reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with Kafalgedi in the defense of such matter.

LAW AND RESPONSIBILITY

If any provision of the Terms of Use is unlawful, void, or unenforceable, the remaining provisions of the agreement will remain in place.

MISCELLANEOUS

English is the only language offered for the making or conclusion of any contract regarding this site or an online purchase. If you have any questions please contact us Monday through Friday from 09:00 AM – 5:00 PM EST at +1 (412) 714-6722 or via email at contact@kafalgedi.com.

 

REFUND AND RETURN

FREE SHIPPING

Free shipping over $49.99 is available and this is subject to change based on the time of the offering. We currently only ship to U.S., excluding all U.S. territories including Alaska and Hawaii. A shipping surcharge of $100 per package will be applied to all orders shipped outside of the United States upon your request. Therefore confirm with us before making a purchase or else we won’t be responsible for extra shipping fee.

TAXES AND SURCHARGES

All U.S. Territories including Alaska and Hawaii and international customers will be responsible for accustom to their local duties and or taxes. We have no control over these charges and they are not included in our product prices. Usually, order value of $700 or less does not incur any duties or taxes. If duties or tax are applicable then the Courier Company will contact you. Please note, the custom invoice which will be attached with your order will be much lower than your online purchase invoice (i.e order value) as it will excludes the shipping, export duties and handling cost etc.

DELIVERY

Your order will be sent via door to door courier service (e.g. USPS, DHL, UPS, FedEx, etc.) which will require a signature to receive the goods some times. Therefore, please specify a delivery address where someone will be available during normal office hours to sign to receive the parcel. Shipments within United States usually take 3 to 7 business days to arrive. It may take more days for orders to be delivered to small or remote towns or overseas.
UPDATE: Because of current COVID-19 global pandemic situation, it may take longer than usual time for a package/parcel to arrive at your destination.

ORDER AND PAYMENTS

Orders may be placed online with credit cards through PayPal, Visa, MasterCard, or Stripe. You do not need to have a PayPal account to complete this payment method. Your privacy and security is assured through standard encryption method. Note, your payment is process through our parent company account and it can take 3 to 5 days to receive the wire transfer to our account.

CANCELLATIONS

Once the order has been dispatched (i.e. pickup by carrier) orders can no longer be cancelled.

PRODUCTS

1. Colors may not display correctly on all computers.
2. Our sales coordinator can help with any pre-purchase details as needed.
3. It is your responsibility to ensure that products ordered will suit the intended purposes.

RETURN ITEMS

Notify us of any manufacturing defects, damages or wrong item(s) supplied, within 7 days from the date of delivery, and we will issue a replacement to you at no extra cost in your next order. Email us images of “defects/damage” before returning the item(s). You can send the return to our logistic center located in Pittsburgh, PA. Customers will be responsible for all return shipping costs. We will refund you the amount in currency noted to your card once we receive the returned item. We inspect all returned items and issue refund only after confirming it. We do not give refund for items that are not returned items. Note, insignificant manufacturing imperfections are not defects as many of the processes are done by hand.

DAMAGED ITEMS

If the outer packing is damaged or tampered, please do verify the items quality and quantity with invoice before accepting the package from the courier agency. In case of any discrepancy, either refuse to accept delivery or accept delivery only after putting suitable remark on the proof of delivery. Because, we can pursue the matter with the courier company for refund. Once courier has approved and paid the claim to us, we will forward the applicable amount to you.

STOCK AND INVENTORY

Generally all items listed in the website are in stock items, however should there be any instance that we run out of the merchandise you ordered, due to delay in site updates or others (e.g. you order more what is in stock etc). We will notify you promptly, you can either replace with other similar items or we can issue you full refund for out of stock item(s).

 

SALES TAX

SALES TAX

We want your online shopping experience to be effortless. Therefore, we accept all most all payment methods including MasterCard, Visa, Discover and American Express cards.
Keeping your online payments secure is our number one priority. That means you might need to verify your card payment with 3D Secure to complete your transaction. Contact your bank to learn more about 3D Secure authentication.

 

SECURE PAYMENTS

DEBIT CARDS

If your card transaction is approved, the amount will be reserved immediately and an order confirmation will be sent to your email address. Your card will be debited when we dispatch your order. If your card transaction isn’t approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.

PAYPAL

1. Select PayPal as your payment method at the checkout.
2. You’ll then be redirected to the PayPal website to proceed with the payment.
3. If you’re already a PayPal customer, you can log in with your user details and confirm the payment. If you’re new to PayPal, you can create a PayPal account and then confirm the payment.
4. You’ll then return to kafalgedi.com and your order and payment will be complete!

Kafalgedi.com charges the appropriate state sales tax based on the shipping address of your order. Where required, tax will also be applied to the shipping and handling charges. The sales tax displayed at checkout is estimated and the final applicable tax will be calculated when your order is shipped. Kafalgedi collects sales tax from the following states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Washington DC, Vermont, Virginia, Wisconsin.

To read more about our Returns & Refunds, click on “Refund and Return policy”.

To read more about our Terms of Use, click on “Terms and Conditions”.

HOW DOES ENCRYPTION WORK?

Encryption is the process that scrambles readable text so it can only be read by the person who has the secret code, or decryption key. It helps provide data security for sensitive information.

Encryption can help protect data you send, receive, and store, using a device. That can include text messages stored on your smartphone, running logs saved on your fitness watch, and banking information sent through your online account. Vast amounts of personal information are managed online and stored in the cloud or on servers with an ongoing connection to the web. It’s nearly impossible to do a business of any kind without your personal data ending up in an organization’s networked computer system, which is why it’s important to know how to help keep that data private.

Encryption plays an essential role. Encryption is the process of taking plain text, like a text message or email, and scrambling it into an unreadable format — called “ciphertext.” This helps protect the confidentiality of digital data either stored on computer systems or transmitted through a network like internet. When the intended recipient accesses the message, the information is translated back to its original form. This is called decryption. To unlock the message, both the sender and the recipient have to use a “secret” encryption key — a collection of algorithms that scramble and unscramble data back to a readable format.

WE USE STANDARD ENCRYPTION (SSL) CERTIFICATE

Why use SSL? Basically, because it makes browsing more secure. However, this reason has been around since SSLs existed and yet sites with HTTPS across all pages weren’t very common till recently. Today things are different because even if you don’t care that much about your own website security, Google does. HTTP sites will lose rankings, compared to HTTPS ones. In July Chrome will start displaying a warning that non-HTTPS sites aren’t secure, which will quickly scare away visitors. These are some of the reasons why we started to install the standard Let’s Encrypt SSL and encourage its use in the first place.

ENCRYPTED TRANSACTIONS

We promise that your details are completely safe with us. All information is sent encrypted to ensure the total security of any sensitive information. Read more on our Privacy Policy page. Therefore, we use standard 256-bit encryption for every transaction that goes through our payment processing. Your data will be encrypted to the level of the industry standards.